ZizoBet Terms and Conditions

Welcome to ZizoBet Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account with us, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, please refrain from using our platform. At Zizo Bet, we are committed to providing a fair, transparent, and secure gaming environment for all our players.

About Our Operator

ZizoBet Casino is owned and operated by Santeda International B.V, a company registered in Curacao with Company Number 151296, located at Zuikertuintjeweg Z/N, Curacao. We are licensed and regulated by the Curacao Gaming Authority (CGA) under License Number OGL/2024/1798/1048, issued on August 14, 2024. Our trust service is represented by IGA Group. Santeda International Limited, registered in Limassol, Cyprus, acts as our payment agent. Casino Zizobet operates strictly within the regulatory framework established by our licensing body, and we require every player to comply with these rules when accessing our services.

Eligibility to Play

You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register an account with us. We reserve the right to request proof of age and identity at any time. Our services are intended for players residing in the United Kingdom, Spain, Germany, France, Italy, Australia, and Canada, among other international markets. If you are located in a restricted jurisdiction, you are not permitted to use our platform, and we reserve the right to void any winnings obtained in violation of this rule.

Account Registration and Verification

When you register at ZizoBet, we require accurate and truthful information, including your full name, date of birth, address, and contact details. Our team conducts Know Your Customer (KYC) verification procedures, particularly before processing your first withdrawal. We may request documents such as a government-issued ID, proof of address, or payment method verification. We at ZizoBet reserve the right to suspend or close any account found to contain false or misleading information.

• We require one account per player, household, and device
• You must keep your login credentials confidential at all times
• We may suspend accounts suspected of fraudulent activity or multiple registrations
• Our support team may request additional verification documents during your gaming activity

Deposits and Withdrawals

Our ZizoBet platform supports multiple currencies, including EUR, USD, GBP, BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH. The minimum deposit and withdrawal amount is €10 or its equivalent. We accept Visa, Mastercard, Apple Pay, Google Pay, Neosurf, MiFinity, CashtoCode, Interac, Bitcoin, Ethereum, and Litecoin as deposit methods. Here at Zizobet, we process withdrawals subject to internal review, typically within 24 hours, with KYC checks adding 24–48 hours for your first cashout.

Withdrawal Limits

We limit withdrawals to a maximum of €7,500 per week and €15,000 per month, unless our promotional terms specify otherwise. VIP players at ZizoBet Casino may withdraw up to €15,000 per week and €30,000 per month, at our sole discretion. If your deposited funds were not wagered at least 1x before requesting a withdrawal, we reserve the right to deduct 20% from the requested amount. Should your winnings exceed €15,000, we reserve the right to divide payouts into monthly instalments not exceeding €15,000 until the full balance is settled.

Maximum Win Limit

We cap the maximum payout for any single bet, spin, bonus round, or free spin at the cryptocurrency equivalent of €200,000. Additionally, winnings generated from No Deposit bonuses or free spins offered as Company gifts are subject to a maximum withdrawal limit of €100 or its equivalent in another currency.

Bonuses and Promotions

At Zizo Bet, we offer a range of promotional bonuses, including our Casino Welcome Bonus of 550% up to €3,800 plus 50 free spins, and our Crypto Welcome Bonus of 630% up to €3,800 plus 50 free spins. Our Sportsbook Welcome Bonus provides 300% up to €2,000 plus 10 free bets. Every bonus we provide is subject to a 30x wagering requirement (bonus plus deposit) to be completed within 7 days for casino bonuses, and a 15x wagering requirement for sports bonuses.

• We only allow one active bonus per account at any given time
• Casino bonuses apply exclusively to casino games unless stated otherwise
• You must activate your bonus before placing any deposits or bets
• We reserve the right to void winnings obtained through bonus abuse
• Minimum odds of 1.3 per selection apply to our sports bonus wagering

Our ZizoBet promo code "WELCOME" unlocks 50 free spins upon your first qualifying deposit. We encourage all players to read the specific terms attached to each promotion, as wagering requirements, minimum bets, and maximum bet limits per transaction may vary.

Games and Fair Play

We provide access to over 8,000 games, including more than 6,500 slots, 200+ live dealer tables, and a full sportsbook. Our game providers include Pragmatic Play, Play'n GO, Hacksaw Gaming, Nolimit City, Evolution Gaming, and many others. We ensure our games operate through certified random number generators and are regularly audited for fairness. ZizoBet Casino does not guarantee any specific outcome, and all gameplay results are final once confirmed by our system.

Responsible Gambling

We at ZizoBet are dedicated to promoting responsible gambling practices. We offer tools such as deposit limits, self-exclusion options, and reality checks to help you manage your gaming activity. If you feel that your gambling habits are becoming problematic, we encourage you to contact our support team for assistance or to activate self-exclusion measures through your account settings.

Customer Support

Our support team is available 24/7 via live chat, email, and our Help Centre. You can reach us at [email protected] for general inquiries, [email protected] for partnership matters, or [email protected] for loyalty program queries. We currently provide support in English, and we strive to respond promptly to all player concerns.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be published on our website, and your continued use of ZizoBet Casino constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any modifications to our policies.

Limitation of Liability

We shall not be held liable for any losses, damages, or interruptions arising from the use of our platform, including technical errors, connectivity issues, or third-party service failures. By using ZizoBet, you acknowledge that gambling involves financial risk, and you accept full responsibility for your gaming decisions and outcomes.

Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to our team at [email protected]. We are always ready to clarify any aspect of our policies and ensure you have a safe, enjoyable experience with ZizoBet Casino.